Sales Outsourcing for Growth

Outsourcing: To many, this is the dirtiest of dirty words – implying the shipping of jobs overseas, forcing customers to deal with service reps who don’t understand English and profits over people. Outsourcing has a very negative image. The core philosophy of outsourcing isn’t a bad thing – to address internal limitations by employing an outside firm that can shoulder the responsibility. It’s often a lower-cost solution that adds value to products, improves customer experience and ultimately grows top-line revenue. Outsourcing business [...]

5 ways to save face after sending an email without its attachment

Let's face it, we live in a fast-paced world. Your mind is constantly going a million miles per hour. As you are writing an email, you are thinking about the next. You need to get that quote over to your client. You hit send on that email...and then. Oh No! You forgot to attach the quote! Dang it, you had one thing to do! We’ve all been there, but it’s embarrassing and it makes you feel like a forgetful idiot. But have [...]