Score partner health on three weighted groups of inputs. Relationship signals, around 40 percent, cover the number of working relationships inside the partner, joint planning completed in the last year, unprompted information flow, response time against their own baseline, and whether they bring you in early on complex jobs. Commercial performance, around 35 percent, covers trailing revenue and trend, margin, product breadth, and quote-to-order rate. Engagement discipline, around 25 percent, covers completed scheduled touches, people trained and current, registration timeliness, and administrative behavior. Review the direction of the score quarterly, because movement matters more than the absolute number.
