MiM Coach

LOCATION: Anywhere really, although we do have offices in Cedarburg, WI & Charleston, SC

• Lead client relationships – Act as the primary point of contact, growing and retaining client accounts while aligning expectations with strategic growth plans.
• Educate and coach – Teach clients the principles of the MiM Strategic Order, helping them understand the “why” and “how” of each stage and how following this methodology will drive their growth goals.
• Facilitate strategy sessions – Work alongside our Architects in workshops to draw out insights and shape client-specific Playbooks.
• Drive accountability – Monitor progress using the MiM Scoreboard, coaching clients through key decisions to keep plans on track.
• Guide Playbook use – Help clients understand how to actively use their Playbook as the primary tool to guide their growth journey.
• Orchestrate resources – Coordinate internal and client teams to sustain momentum and deliver results.
• Build trust – Deliver a consistent, clarity-driven client experience that positions Vx Group as an indispensable partner.
• Lead teams – Provide leadership and direction to Architects and other fulfillment team members, ensuring alignment and collaboration across accounts.
• Manage performance – Oversee the work of Architects, guiding priorities, providing feedback, and ensuring high-quality client deliverables.
• Drive business outcomes – Take ownership of revenue growth and retention responsibilities within assigned client accounts, proactively identifying opportunities for expansion and mitigating risks of churn.

• Clients rate their experience 5 out of 5 in clarity, confidence, and progress.
• Client and revenue retention aligned with company financial targets.
• Proactive efforts to retain clients including up/down selling.
• MiM Playbook milestones are completed on time and aligned with growth principles.
• Strategic client decisions are documented, actionable, and forward-focused.
• MiM Scoreboard metrics are actively managed, with results regularly communicated to clients.
• Strong relationships are built with leadership teams, making Vx Group a key growth partner.
• Coaches effectively teach, gather, synthesize, and share insights with clients and internal teams.
• Clients adopt and consistently use Vx Group’s MiM language in their planning and execution.

• Teacher mindset – You naturally explain concepts in ways that motivate action and build understanding.
• Facilitator skills – You listen to understand, ask the right questions, and guide conversations toward clarity.
• Collaborative approach – You thrive in team-based work and value consistency and alignment.
• Diplomacy – You can read the room, navigate differing opinions, and build consensus.
• Resilience – You remain steady when clients face challenges, hesitations, or shifting priorities.
• Business acumen – You demonstrate strong understanding of business drivers, financials, and strategic levers.
• Market experience – You have experience working with lower- to mid-market B2B companies.
• Private Equity awareness – You understand the dynamics and expectations of private equity-backed businesses.

• 5+ years in client-facing roles such as consulting, coaching, account management, or strategy.
• Experience facilitating executive-level conversations.
• Strong business acumen and ability to connect strategy to execution.

• Be part of a growth-focused, entrepreneurial environment.
• Work closely with CEOs and leadership teams on transformative growth initiatives.
• Collaborate with a team of strategic thinkers passionate about delivering measurable results.
• Opportunities for professional development and advancement in a growing company.